Event Details

Dear Traders,

The South African Revenue Service (SARS) invites you to a webinar on Traders Rights in collaboration with the Office of the Tax Ombudsman, the Border Management Agency, and The Department of Women, Youth and Persons with Disabilities.

SARS recognises the importance of the Small Medium and Micro Enterprise (SMME) traders and their significant contribution to the South African economy. Our strategic objectives include providing taxpayers and traders with clarity and certainty, as well as making it simple for them to meet their tax obligations. The aim of the webinar is to educate customs cross-border traders about their rights, and the channels to follow when their rights have not been upheld.

Examples of challenges that may infringe SMME traders' rights can be unfair penalties, being asked for bribes and the lack of adherence to the SARS Service Charter turnaround times by SARS Customs officials, etc.

Other challenges may include the inability of female traders to conduct their business without sexual harassment and victimisation.

As an important stakeholder, we invite you to join this webinar, and to extend this invitation to other interested parties.

The details of the event are as follows:

Theme: Traders Rights Webinar

Date: Thursday, 27 July 2023 Time: 10:00-12:00 Platforms: Zoom and YouTube

Register in advance for this webinar on the following link:


Meeting ID: 976 0780 6001

Passcode: 947755

After registering, you will receive a confirmation email with information on how to log on to the webinar. The webinar will be recorded and posted on the SARSTV YouTube channel after the event.



If you have questions about Traders Rights, please send an email to TradersrightsQuestions@sars.gov.za

Issued by:

SMME, Taxpayer and Trader Segment and Taxpayer and Trader Education

17 July 2023